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KEEP YOUR TEAM IN THE CONVERSATION

One place for the conversations that matter.

Our planned shared inbox will bring channel conversations, customer context and team handoffs into your business workspace.

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Your business knowledge

Reviewed facts + instructions

APPROVAL FIRST
Built-in workspaceSupported connectionsFuture automations

Concept illustration · See each product page for current availability.

Planned module

Private website conversation logs exist today. Unified threads, inbound email sync, assignment and live human takeover are planned.

SHARED INBOX · THE APPROACH

A foundation you can build on.

Customer context

Planned CRM-linked threads across supported channels.

Team ownership

Planned assignment, internal notes and conversation status.

A useful handoff

Planned human takeover that pauses AI and makes responsibility clear.

A PRACTICAL PATH

Make the next step clear.

Start with a focused workflow.
Check availability and setup before activation.

01

Choose channels

Start with website chat; add supported channels as they launch.

02

Route the conversation

Define team permissions and when AI should hand off.

03

Follow through

Use the customer record and task history to continue the relationship.

GOOD TO KNOW

Your questions,
a little clearer.

Can I keep my existing tools?

Yes. Use supported connections where available. Built-in tools and connected tools can be used together; each workflow needs an explicit setup and permissions.

Will all my business information become public?

No. Business records and knowledge stay in your private workspace. Customer-facing AI uses separately selected approved information.

KEEP EXPLORING

Connected to your next step.

START WITH YOUR BUSINESS

Get your business
AI-ready.

Create a private workspace. Start with the features available today
and grow with the platform.